Popular Services

Submit all web related requests here.


Request an approved software to be installed on a computer. The software must be one that has already been vetted by SWOSU ITS. For new software that has not been vetted, please fill out the software request form in Etrieve.


Having issues with GoSWOSU or Single Sign On?


This service can be used to ask for assistance if you are not sure which form to use or you don't see a corresponding service listed.


This service can be used to ask for assistance if you are not sure which form to use or if you are having trouble signing into a campus system.


Have an Etrieve request? Need a new form created? Need to modify a current form?


Having issues with a Microsoft application such as Outlook, Word, or Excel?


Request a new Microsoft Team


Submit a request for an office move, or equipment move.


Need to request security access in Colleague?


This service can be used to ask for assistance if you are not sure which form to use or you don't see a corresponding service listed.


Request access to a shared mailbox or request a new shared mailbox to be created.


Need to request security access in Etrieve?


Wired network connectivity to offices, classrooms, and other.


Request access to the SWOSU VPN.


This service can be used to ask for assistance if you are not sure which form to use or you don't see a corresponding service listed.


Request ERP access for an employee.


Having issues with a SWOSU owned computer or a related computer accessory?


Microsoft Teams support needed.


Submit a request for a directory update.


Request access for a student employee.


Request loaner SWOSU equipment for a maximum of one (1) week.


Report a cybersecurity incident such as suspected malware or virus, a stolen computer, expected stolen institutional data, etc.


Have an Argos request? Need a new report created? Need to modify a current report?


Have issues with Zoom? Need Zoom support?