Popular Services
Having issues with a SWOSU owned computer or a related computer accessory?
Having issues with a Microsoft application such as Outlook, Word, or Excel?
Request an approved software to be installed on a computer. The software must be one that has already been vetted by SWOSU ITS. For new software that has not been vetted, please fill out the software request form in Etrieve.
This service can be used to ask for assistance if you are not sure which form to use or if you are having trouble signing into a campus system.
Have an issue with your phone or voicemail? Have an issue with faxing?
Have an Etrieve request? Need a new form created? Need to modify a current form?
Issues with other software such as software in a lab.
This service can be used to ask for assistance if you are not sure which form to use or you don't see a corresponding service listed.
Submit a request for an office move, or equipment move.
Request access to a shared mailbox or request a new shared mailbox to be created.
An option when the other services listed don't meet your current need.
This service can be used to ask for assistance if you are not sure which form to use or you don't see a corresponding service listed.
Report a cybersecurity incident such as suspected malware or virus, a stolen computer, expected stolen institutional data, etc.
Request access to Non-ERP software (i.e: Adobe License, Microsoft License, etc.) for an employee.